IT Managed Services

2Chads has become a premier IT services company. We focus on technology and your business with offerings in strategic consulting, managed services and IT solutions. Our relationships are built on TRUST. We are proud to say that we are still serving our very first client. Our staff is comprised of technology and business experts who hold the highest professional standards. We surpass our competition by training, mentoring and developing our employees so that they are prepared for any challenge. If you are looking for a company that you can count on, 2Chads is ready to serve! We can help you on specific projects or be your entire IT Department. We provide a colaborative approach where you don't just get one person with limited IT knowledge and experience, but a whole team of IT experts.

  • Desktop and Server Support. The time and resource costs involved in delivering, maintaining and enhancing some business systems can have a cascading effect that draws personnel away from critical business functions. By engaging our virtual support team, you will leave these worries behind. The 2Chads Managed Services Team will put in place a structured support, maintenance and enhancement framework to help reduce your IT costs and increase availability. We know that your livelihood is based on the reliability of your infrastructure. Our commitment to you is that we will be there when you need us, no matter the size of the problem.
    • Virus & Spyware Removal: Removal of harmful viruses and adware/spyware from your system, with a full virus scan to clean any current infections
    • Security and Performance: Business network creation, permission-based access for files and login into your environment, virus defense and hacking prevention
    • Wireless Networking: Set-up of wireless networks — connecting computers, printers and other networkable devices for wireless access. Wireless security enabled for secure connecting and transmission of files
    • Computer Tune-Up: Scan your system for pesky spyware and false virus scanners that can slow your computer down, install updates for software and clean up system files that may have become corrupt or slow running
    • Computer Set-up: Setup your computer in your home or office, install 3rd party software
    • E-mail: Set-up email on your favorite email software, show you base principles on how to use email and best practices to keep you secure from scam and fraudulent emails
    • Printer Help: Set-up printer and 3rd party software
    • Backup: Set-up backup software on your computer to back up important files, show you why backing up is needed and, if applicable, back-up your data to an external drive
    • Data Recovery: Whether your drive was physically damaged or you accidentally deleted files, we can perform recovery services of all levels to restore your crucial data
    • Software Install: Install 3rd party software to your computers or servers
    • Hardware Install: Install new systems into your environment and, configure them properly to work correctly with your network
    • Technology Consultation: Demonstrate how a managed infrastructure can help secure your business as well as help prevent untimely incidences from keeping you from what you do best
    • Training: Demonstrate how training can help productivity and to help teach your users how to maintain a safe, secure environment for the tasks they do
    • Computer Hardware Repair: Replace failed hardware and setup new hardware to work correctly in your systems
        
  • Purchase Computer Hardware and Software.
    • Desktop, Network, Security and Server hardware
    • Software
  • Network Administration.
    • Network Design: Installation and Implementation Services – Design a network, which will help with productivity and securely connect your employee’s to the information they need. Set-up the desired solution in your office, helping you to make a seamless transition. Demonstrate how you can take advantage of some of the larger enterprise features in your small to medium business.
    • Disaster Recovery and Online Backup Solutions: Losing data can cost a company thousands of dollars an hour. Do not be the victim of lost data or be caught without a disaster plan. Let us manage your disaster recovery for you. No matter the disaster, a recovery plan can quickly get you back up and running.
    • Managed Services: Small business? No IT Department? Don’t worry, let us manage your environment for you. With little cost to your business, we can create an environment that will communicate to your customers that you are the best in your industry.
    • VOIP: In this digital age, there is no longer a need for old telephone systems. Let us show you how VOIP can help your productivity and flexibility with your employees and clients. No matter where you are you will always be connected to your business.
    • Virtual PBX Solutions: No matter your company size, nothing is ever out-of-reach. With a Virtual PBX, you can enhance your image with your customers with auto-attendant features and phone menus that create a higher value to your customers when it comes to customer support and ordering. Let us show you how this can add value, functionality and flexibility to your projects.
    • Telephony: Do you have a need for dedicated phone lines, or a phone system to manage multiple offices? Let us show you how we can help save you money on your current phone bills as well as plan out a solution to help you grow while keeping within your budget.
    • Remote and On-site Support: With our services, we can help you at any time of the day. Whether your offices are located in multiple states or a single site, we can create an infrastructure that allows us to help you quicker. No matter the need, we can assist you remotely or come to your office.
    • PCI Compliance: If your company has grown and you are now in need of making sure your credit card transaction data is secure, let us give you the tools and set-up procedures to make you compliant for merchant processors.
    • Security: Security is often overlooked because most often people do not believe that they are a risk. Let us show you why cyber crimes cost companies millions of dollars each year. With our staff, we can create an environment that is secure.